Salesforce solutions for manufacturing & industrial businesses
Trusted by 300+ companies
Market challenges & Gravity solutions
How we solve the friction points that stall growth.
Challenge
Disconnected sales & production planning
Gravity Solution
We implement Salesforce manufacturing cloud to synchronise your sales forecasts and production plans — eliminating the gap between what's sold and what's built, and reducing costly over and under-production.
Challenge
Field service complexity
Gravity Solution
Our salesforce Field service implementations give your technicians complete asset history and intelligent job scheduling — reducing mean time to repair and increasing first-time fix rates across your installed base.
Challenge
Dealer & partner shannel visibility
Gravity Solution
We build Salesforce experience cloud portals that connect your dealer networks with real-time inventory, pricing, and order status — improving channel performance and partner satisfaction.
How we manage your project
Discovery
Map your sales, service, and supply chain processes to identify where Salesforce delivers the highest operational impact before any build begins.
Integration-first
Salesforce connected to your ERP and production systems from day one, bridging the gap between operations and the front office.
UAT & operational validation
Testing against real production scenarios and field service workflows before go-live.
Go-Live & hypercare
Structured deployment with dedicated support to ensure adoption across sales, service, and operations teams.
GIMS integration & Automation modules
Modular capabilities designed to power digital transformation across industries.
The fast track to manufacturing excellence
KPI
Sales and production data connected in a single environment.
KPI
30% improvement in forecast accuracy.
KPI
20% reduction in unplanned downtime and 15% improvement in dealer satisfaction.
Why choose Gravity infosolutions
The Gravity advantage
GIMS (Gravity infosolutions managed services):
Continuous Salesforce management aligned with your production cycles and evolving operational demands.
CAMS (Cloud apps managed services):
Always-on cloud application management ensuring zero disruption to sales, service, and supply chain operations.
Success stories
Stabilizing salesforce for high-volume banking operations
A leading financial institution partnered with GIMS for BFSI to run Salesforce as a mission-critical platform. Our managed services ensured platform stability, compliance readiness, and zero disruption during peak business cycles while continuously delivering enhancements.
Modernizing insurance servicing with managed salesforce
An insurance provider leveraged GIMS for BFSI to manage Service Cloud and Financial Services Cloud for claims and policy servicing. With SLA-driven support and compliance controls, the organization improved service efficiency without compromising regulatory requirements.
Scaling lending operations with salesforce managed services
A fast-growing digital lending platform adopted GIMS for BFSI to manage Sales Cloud and integrations with LOS/LMS systems. GIMS enabled continuous enhancements, stable releases, and seamless scaling as transaction volumes increased.
Head of applications
Large financial services organization