AI-Led analytics for better decision making for your future
We combine salesforce data cloud, tableau, and einstein AI to build analytics ecosystems that turn your raw data into a relentless competitive advantage.
Data Flow
End-to-End analytics built on the Salesforce + Tableau ecosystem
KPI-driven dashboarding (Tableau)
Build custom, intuitive dashboards tied directly to strategic business outcomes, pipeline health, customer churn rate, service resolution time, embedded inside Salesforce where your teams already work.
Einstein AI & predictive insights
Configure Einstein Discovery for sales forecasting, churn prediction, and next-best-action, connecting AI-generated signals directly into your team's daily workflows.
Revenue & sales analytics
Give sales leaders live pipeline visibility, quota attainment tracking, and opportunity scoring, so every forecast is based on data, not gut feel.
Custom ML models
Go beyond native Einstein with custom machine learning models built for your business, from demand forecasting to customer lifetime value modelling to clinical risk scoring.
The Foundation
Visibility across fvery business function
Your sales, service, marketing, and finance teams shouldn't be working from different numbers. We design and deploy unified Tableau dashboards, embedded directly in Salesforce, so every leader sees the same KPIs, in real time, in the tools they already use every day.
Key solutions:
Executive & operational dashboards
Salesforce-embedded analytics
Self-Service reporting enablement
The Outcome
From lagging reports to live intelligence
When your dashboards are built on governed, unified data, refreshed in real time, and tied to the KPIs that actually drive your business, decisions stop being reactive. Leaders stop waiting for reports and start acting on signals. That's the shift Gravity delivers.
Comprehensive analytics across every business function
Sales & revenue analytics
Service & CSAT analytics
Marketing attribution & intelligence
Operations & supply chain analytics
AI-Powered predictive modelling
SLA-backed 24/7 managed services that keep Salesforce running and improving.
CAMS (Continuity and Managed Services) is a strategic partnership for platform evolution, not just a help desk. We provide proactive, strategic, and iterative operational management, guaranteeing maximum uptime and continuous platform optimization.
Solving IT challenges in every industry, every day.
Unlock industry-specific efficiency with our tailored GIMS ecosystem.
Success stories
Stabilizing salesforce for high-volume banking operations
A leading financial institution partnered with GIMS for BFSI to run Salesforce as a mission-critical platform. Our managed services ensured platform stability, compliance readiness, and zero disruption during peak business cycles while continuously delivering enhancements.
Modernizing insurance servicing with managed salesforce
An insurance provider leveraged GIMS for BFSI to manage Service Cloud and Financial Services Cloud for claims and policy servicing. With SLA-driven support and compliance controls, the organization improved service efficiency without compromising regulatory requirements.
Scaling lending operations with salesforce managed services
A fast-growing digital lending platform adopted GIMS for BFSI to manage Sales Cloud and integrations with LOS/LMS systems. GIMS enabled continuous enhancements, stable releases, and seamless scaling as transaction volumes increased.
Head of applications
Large financial services organization
Ready to accelerate value?
Let’s discuss how our industry-specific solutions can transform your business.