Gravity Infosolutions

AI-Led Salesforce implementation for scalable business growth

We design, deploy, and optimize Salesforce solutions across Sales Cloud, service Cloud, and beyond,  turning your CRM into a revenue engine that scales with your business.

Experts
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Customer-first approach

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Delivered across the globe

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Experience in the industry

Execution

End-to-End Salesforce implementation built for your business

Sales cloud & CRM transformation

Configure and deploy Sales Cloud to match your exact sales motion — from lead management and opportunity tracking to territory design and CPQ — so your reps spend less time on admin and more time closing.

Service cloud & customer experience

Implement Service Cloud with omnichannel routing, case management, knowledge base, and Einstein Bots, so your support teams resolve issues faster and customers never fall through the cracks.

Salesforce integrations & data unification

Connect Salesforce to your ERP, marketing stack, finance systems, and third-party tools through robust API and middleware integrations, so every team is working from a single source of truth.

Custom development & appexchange solutions

Go beyond out-of-the-box Salesforce with custom objects, flows, Lightning components, and curated AppExchange apps built specifically for your industry and business processes.

Comprehensive Salesforce implementation across every business function

Sales cloud & pipeline management

Service cloud & support operations

Marketing cloud & customer engagement

Revenue cloud, CPQ & billing

Custom development & system integration

Stop guessing. Start achieving. Request a 20-min architectural roadmap review.

SLA-backed 24/7 managed services that keep Salesforce running and improving.

CAMS (Continuity and Managed Services) is a strategic partnership for platform evolution, not just a help desk. We provide proactive, strategic, and iterative operational management, guaranteeing maximum uptime and continuous platform optimization.

Unlock industry-specific efficiency with our tailored GIMS ecosystem.

Success stories

Stabilizing salesforce for high-volume banking operations

Industry – Manufacturing

A leading financial institution partnered with GIMS for BFSI to run Salesforce as a mission-critical platform. Our managed services ensured platform stability, compliance readiness, and zero disruption during peak business cycles while continuously delivering enhancements.

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Modernizing insurance servicing with managed salesforce

Industry – Manufacturing

An insurance provider leveraged GIMS for BFSI to manage Service Cloud and Financial Services Cloud for claims and policy servicing. With SLA-driven support and compliance controls, the organization improved service efficiency without compromising regulatory requirements.

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Scaling lending operations with salesforce managed services

Industry – Manufacturing

A fast-growing digital lending platform adopted GIMS for BFSI to manage Sales Cloud and integrations with LOS/LMS systems. GIMS enabled continuous enhancements, stable releases, and seamless scaling as transaction volumes increased.

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GIMS gave us confidence that Salesforce could support our core operations. Their managed services ensured zero disruption, strong compliance controls, and continuous improvements without impacting our business teams.

Head of applications

Large financial services organization

Ready to accelerate value?

Let’s discuss how our industry-specific solutions can transform your business.