Salesforce solutions for healthcare & life sciences
Trusted by 300+ companies
Market challenges & Gravity solutions
How we solve the friction points that stall growth.
Challenge
Patient data fragmentation
Gravity Solution
Patient data fragmentation gravity solution: we unify EHR, claims, and engagement data within Salesforce health cloud - enabling a true 360° patient view that supports proactive care coordination without replacing your existing clinical infrastructure.
Challenge
HIPAA & regulatory compliance burden
Gravity Solution
Our implementations embed HIPAA-compliant data handling, role-based access controls, and audit trails from day one — reducing compliance risk while freeing care teams to focus on patients, not paperwork.
Challenge
Care team coordination gaps
Gravity Solution
We configure Salesforce health cloud workflows that connect providers, payers, and care managers in real time — eliminating handoff failures and reducing avoidable readmissions across your network.
How we manage your project
Discovery
Map patient journeys, care workflows, and compliance obligations across your systems before any configuration begins.
Compliance-first
HIPAA-compliant data architecture, PHI masking, and audit controls built into the foundation, not added later.
UAT & clinical validation
Rigorous testing against clinical workflows and regulatory checklists to ensure patient safety and data integrity before go-live.
Go-Live & hypercare
Phased rollout with dedicated support to drive adoption across clinical and administrative teams.
GIMS integration & Automation modules
Modular capabilities designed to power digital transformation across industries.
The fast-track to healthcare transformation
KPI
Secure environment live and integrated with primary EHR system.
KPI
25% reduction in manual care coordination overhead.
KPI
20% improvement in patient satisfaction scores.
Why choose Gravity infosolutions
The Gravity advantage
GIMS (Gravity infosolutions managed services):
Continuous Salesforce optimisation and support aligned with evolving healthcare regulations and care models.
CAMS (Cloud apps managed services):
Always-on management of your health cloud applications ensuring zero disruption to patient-facing services.
Success stories
Stabilizing salesforce for high-volume banking operations
A leading financial institution partnered with GIMS for BFSI to run Salesforce as a mission-critical platform. Our managed services ensured platform stability, compliance readiness, and zero disruption during peak business cycles while continuously delivering enhancements.
Modernizing insurance servicing with managed salesforce
An insurance provider leveraged GIMS for BFSI to manage Service Cloud and Financial Services Cloud for claims and policy servicing. With SLA-driven support and compliance controls, the organization improved service efficiency without compromising regulatory requirements.
Scaling lending operations with salesforce managed services
A fast-growing digital lending platform adopted GIMS for BFSI to manage Sales Cloud and integrations with LOS/LMS systems. GIMS enabled continuous enhancements, stable releases, and seamless scaling as transaction volumes increased.
Head of applications
Large financial services organization