Features available in Nonprofit Success Pack

The Nonprofit Success Pack (NPSP) formerly referred to as Nonprofit Starter Pack, is a combination of managed packages developed and preserved by Salesforce and made accessible for free through the Salesforce AppExchange. It allows all non-profits organizations to better manage their regular philanthropic business activities. Currently, it is best with the classic Salesforce vs the new Lightning version, which has some issues.

Salesforce NPSP is the world’s #1 CRM for NGO’s, specifically designed for nonprofits by a community of Salesforce Integration partners and Salesforce development partners worldwide. NPSP helps non-profits with fundraising activities making volunteer/Staff management easier.

It doesn’t matter how large or small your org is, NPSP will help you advance and modernize your mission like other thousands of nonprofits are already doing.

Significant NPSP Features:

To get the best of the NPSP, here are some top features that need to know:

1. Proper Synchronization of Processes:

Salesforce is aware that fundraising is important but most essential in delivering impact. Nonprofit Success Pack meets every industry standard known for nonprofits. It is the base of a flexible platform that empowers nonprofits of any size to run their organization processes better and engage more deeply with constituents that leads to advance their missions.

2. Open and Adaptable Data Architecture:

Speed-Up your time to impact and quickly implement Salesforce organization-wide and extend your reach with seamless integration with thousands of AppExchange apps or other Salesforce tools such as Marketing Cloud and Pardot.

3. Key Building Blocks for Constituent and Donor Management:

NPSP provides easily accessible built-in tools to manage events, donations, volunteers/staff, and other supporters – all in a single place. Its deep donor engagement allows efficient management of fundraising processes, not only data entry. Confidently manage in real-time with preconfigured, customizable reports and dashboards.

4. Einstein for Nonprofits:

Einstein integration helps you track donations received from different sources. It can determine whether an action should be taken to close a gift from a donor. It uses scoring to help determine when to send messages as well as other activities like enrolling the donation in an engagement plan.

5. The collaboration of Quip on Reports

Quip is a collaboration tool that integrates with Salesforce through an AppExchange app. It is quite useful for large teams within nonprofit organizations. For example, if a user only needs to view a few reports, and would never need to enter or modify any data, then they may not want to have that user taking up one of the Salesforce licenses engaged. In that case, Using Quip, administrators can share reports and dashboards with Quip users without users logging into Salesforce. This is a great cost saving feature, as Quip licenses are much less expensive than Salesforce licenses.

6. Community-Powered movement Globally:

Salesforce, via NPSP, supports to join a community of global trailblazers with tens of thousands of organizations and hundreds of thousands of users in over 80 countries actively sharing best practices and helping improve the code, documentation and more. It helps to become a connected nonprofit around the globe with the support of expert implementation partners.


Since NPSP is an open source community, users can customize their experience to their specific requirements. It is constantly updated so clients can take advantage of fixes and new features. It supports donor management, campaign management, portal implementation and more.

To get the best of your NPSP, it’s essential to figure out what is most important for you. Make sure you get the right Salesforce integration partner for your nonprofit. We’d be happy to help with a free call to discuss your organization.