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Director Salesforce Systems Manager

8 years | New York, NY

Posted 20 days ago

Job Specification:

We are looking for someone who can provide leadership and technical guidance to the team(s), who understands how to build and lead world-class teams of engineers, and who will help improve the team’s execution and quality of their output. If you have a passion for delivering great solutions and are excited about the Salesforce platform, then we are excited to meet you.

Key Responsibilities for Director Salesforce Systems Manager:

  • Lead a team of Salesforce professionals who design, support, maintain, administer and enhance the Salesforce platform to support our growing user base of financial services professionals
  • Build and implement the architectural strategy and solution design of our Salesforce platform as we grow across new business units.
  • Build out the full team by identifying additional roles required to meet strategic goals for the platform
  • Drive results across a broad spectrum of requests, daily ad-hoc issues, tactical, projects, and strategic initiatives
  • Lead solution design sessions with business partners and technical teams, helping to translate requirements/ business rules into detailed technical specifications
  • Review and understand current salesforce architecture and integrations, and provide feedback around third-party apps or additional Salesforce functionality to fill those gaps
  • Manage the implementation and maintenance of Salesforce configuration, custom objects, schema, and flows and their connections to our enterprise business platforms
  • Summarize technical designs and changes to a non-technical audience while providing direction to the delivery team
  • Familiarity with agile software delivery methodologies and tools such as Jira
  • Create and ensure standards are followed to safeguard the integrity of the Salesforce instance and data flowing across system integrations
  • Manage vendors and consultants as necessary
  • Passion for Salesforce and its ever-evolving set of features and tools

Qualifications for Director Salesforce Systems Manager:

  • At least seven-plus years of relevant experience with Salesforce system ownership and implementation, preferably with instances that contain 200 users+
  • At least three-plus years in a people and/or technical leadership role
  • Experience with multiple full-lifecycle Salesforce CRM implementations, including managing technical project teams
  • Salesforce Certification(s) / Salesforce Certified Technical Architect (CTA) is a strong plus
  • Experience across Salesforce Sales Cloud and Service Cloud
  • Experience with Agile methodology for Salesforce development work

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