Director Salesforce Systems Manager
8 years | New York, NY
Posted 20 days ago
Job Specification:
We are looking for someone who can provide leadership and technical guidance to the team(s), who understands how to build and lead world-class teams of engineers, and who will help improve the team’s execution and quality of their output. If you have a passion for delivering great solutions and are excited about the Salesforce platform, then we are excited to meet you.
Key Responsibilities for Director Salesforce Systems Manager:
- Lead a team of Salesforce professionals who design, support, maintain, administer and enhance the Salesforce platform to support our growing user base of financial services professionals
- Build and implement the architectural strategy and solution design of our Salesforce platform as we grow across new business units.
- Build out the full team by identifying additional roles required to meet strategic goals for the platform
- Drive results across a broad spectrum of requests, daily ad-hoc issues, tactical, projects, and strategic initiatives
- Lead solution design sessions with business partners and technical teams, helping to translate requirements/ business rules into detailed technical specifications
- Review and understand current salesforce architecture and integrations, and provide feedback around third-party apps or additional Salesforce functionality to fill those gaps
- Manage the implementation and maintenance of Salesforce configuration, custom objects, schema, and flows and their connections to our enterprise business platforms
- Summarize technical designs and changes to a non-technical audience while providing direction to the delivery team
- Familiarity with agile software delivery methodologies and tools such as Jira
- Create and ensure standards are followed to safeguard the integrity of the Salesforce instance and data flowing across system integrations
- Manage vendors and consultants as necessary
- Passion for Salesforce and its ever-evolving set of features and tools
Qualifications for Director Salesforce Systems Manager:
- At least seven-plus years of relevant experience with Salesforce system ownership and implementation, preferably with instances that contain 200 users+
- At least three-plus years in a people and/or technical leadership role
- Experience with multiple full-lifecycle Salesforce CRM implementations, including managing technical project teams
- Salesforce Certification(s) / Salesforce Certified Technical Architect (CTA) is a strong plus
- Experience across Salesforce Sales Cloud and Service Cloud
- Experience with Agile methodology for Salesforce development work
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