Gravity Infosolutions

Salesforce solutions for education institutions & EdTech businesses

Student success starts with connected systems. Gravity’s Salesforce expertise helps universities, schools, and EdTech companies improve enrolment, engagement, and outcomes through intelligent, personalised experiences.

Trusted by 300+ companies

Market challenges & Gravity solutions

How we solve the friction points that stall growth.

Challenge

Enrolment funnel inefficiency

Gravity Solution

We implement Salesforce education cloud with automated prospect nurturing and enrolment workflow management — helping institutions increase conversion from enquiry to enrolment without growing their admissions teams.

Challenge

Student retention & success

Gravity Solution

Our Salesforce implementations surface early warning indicators for at-risk students — enabling advisors to intervene proactively, improve retention rates, and deliver better outcomes across the student population.

Challenge

Alumni & donor engagement

Gravity Solution

We build Salesforce-powered alumni engagement and fundraising programmes that leverage lifetime relationship data — improving donation rates, event participation, and institutional loyalty.

How we manage your project

Discovery

Map your student lifecycle from prospect to alumni, identifying where data gaps and process inefficiencies impact outcomes and institutional performance.

Data Privacy First

FERPA-compliant data architecture and student data governance built into every implementation from day one.

UAT & stakeholder validation

Testing with admissions, academic, and student services teams to ensure workflows reflect real institutional needs.

Go-Live & hypercare

Phased deployment with dedicated support to drive adoption across academic and administrative teams.

GIMS integration & Automation modules

Modular capabilities designed to power digital transformation across industries.

The fast-track to student success

Salesforce education cloud configured with unified student data model and SIS integration established.

KPI

Single student view live across admissions, academic, and support teams.

Enrolment nurturing workflows and at-risk student early warning system activated.

KPI

20% improvement in enquiry-to-enrolment conversion rate.

Alumni engagement programme and self-service student portal launched.

KPI

25% increase in alumni engagement and 15% improvement in student satisfaction scores.

Why choose Gravity infosolutions

Education institutions require a Salesforce partner who understands the full student lifecycle — from the first enquiry to decades of alumni engagement.

The Gravity advantage

GIMS (Gravity infosolutions managed services):

Ongoing Salesforce management aligned with academic calendars, enrolment cycles, and evolving institutional needs.

CAMS (Cloud apps managed services):

Always-on cloud application management ensuring zero disruption to student-facing services during peak enrolment and examination periods.

Success stories

Stabilizing salesforce for high-volume banking operations

Industry – Manufacturing

A leading financial institution partnered with GIMS for BFSI to run Salesforce as a mission-critical platform. Our managed services ensured platform stability, compliance readiness, and zero disruption during peak business cycles while continuously delivering enhancements.

Unplanned downtime
0
Audit readiness
0 %

Modernizing insurance servicing with managed salesforce

Industry – Manufacturing

An insurance provider leveraged GIMS for BFSI to manage Service Cloud and Financial Services Cloud for claims and policy servicing. With SLA-driven support and compliance controls, the organization improved service efficiency without compromising regulatory requirements.

Faster service resolution
0 %
Platform monitoring
0 /7

Scaling lending operations with salesforce managed services

Industry – Manufacturing

A fast-growing digital lending platform adopted GIMS for BFSI to manage Sales Cloud and integrations with LOS/LMS systems. GIMS enabled continuous enhancements, stable releases, and seamless scaling as transaction volumes increased.

Faster onboarding cycles
0 %
Reduction in operational issues
0 %
GIMS gave us confidence that Salesforce could support our core operations. Their managed services ensured zero disruption, strong compliance controls, and continuous improvements without impacting our business teams.

Head of applications

Large financial services organization

Ready for a Strategic Deep-Dive?

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