Benefits of using Artificial Intelligence (AI) on business through Salesforce CRM

The IT industry defines Artificial Intelligence (AI) as a recent escalation and revolution, yet many who understands Artificial Intelligence struggles hard to incorporate its advantages into their business processes. There are numerous debates and statements which have not only raised eyebrows of many but, the best practices are yet to be accepted and implemented.

We will share some of the key benefits of using Artificial Intelligence in business through Salesforce Customer Relationship Management (CRM)

Boosts Sales

The advantage that one carries and the confidence one holds as a sales personal fuelled with Artificial Intelligence AI is much prepared and challenging compared to a bland sales effort. How does that happen? Salesforce service clouds merge Artificial Intelligence in a technical wonder format – it extends and supplements the effort with data volume –which acts handy and keeps you ahead of all queries. The integrated Artificial Intelligence with Salesforce integration mechanism in marketing supports you to deliver with exceeded expectation results.  The outcome of integrated insights helps to implement AI to boost Marketing processes and yield targeted results.


Simulated support

What if someday you have multiple itineraries to chart and book? You would  log on to a provider such as who facilitates you to check the availability online, select between aisle and window seats, pre-order meals and enjoy the flight with ease and even get your hotel booking confirmation right at a click on your smartphone – do you ever wonder  how does an International Business hotel or an airline caters to millions of requests every minute through real-time online markets – this however is a very volatile job for all the service providers and can lose its brand with a simple glitch this is exactly where  Salesforce bridges the facilitates making hundreds of queries connect systematically with their clientele or market using Artificial Intelligence (AI) . The Smart and “in the moment service” channelize and makes the entire process seamless with their Chatbots and enhanced artificial systems- the system is programmed in such a manner that it connects with the end clients and keeps them notified and updated with personalized notification 24 X7 – this is highly appreciated overall.


Chat-bots and computer-generated helpers (VA’s Virtual-assistants) usually perform monotonous responsibilities over and over again, while salesperson and fieldworkers can emphasize their attention and mind on other applicable responsibilities that include originality and logical thinking. As actions and results are being worked upon, Sales analysts together with AI can emphasis on considerate clienteles even more and generating influential actions completely unique compared to human communications.


Low-Resource Communities

Artificial Intelligence(AI) provides immense support for the people in small resource segment. Conventionally AI funders have cheaply invested for these categories since this segment “as presumed”  does not involve commercial application, Salesforce Developer comes up with surprising results –  Their research states that – with targeted incentives and funding- AI can provide marginal advanced service support for the Low resource communities as well.

Furthermore, it is important for us to know and understand that Artificial Intelligence stages are not cent percent accurate, so adverse consequences that immediately demands a manual capability to object are always prowling at every nook-n-corner.

Clickatell Touch

Salesforce Development consultants define Clickatell as one of the powerful tools which have over a very short span of time connected the power of artificial intelligence chatbots to generate Clickatell Touch – which is the “in thing”  and the most searched topic for business to consumer communications.

The good news is Salesforce Implementations service together with Salesforce consultation services has set a growing trend in today’s demanding world in the same manner as computers have taken over manual clerks. The Salesforce cloud integration system has given way to seamless automation of routine work wherein Artificial Intelligence is gaining pace and replacing huge resources which in other terms were not commercially paying off the ROI. Artificial Intelligence (AI) services and do not need breaks or refreshment to boost their energy – they are adept with all commercial endeavors and words seamlessly serving Salesforce implementation partner a heavy incentive as far as the introduction of Artificial Intelligence is concerned.

Artificial Intelligence (AI), an important boon of technology is here to stay and not only proves it as important but consistent and provides a new dimension in the digital economy.


Business and Sales cloud

It would be incomplete to not mention the Salesforce analytics which acts as the important feed for the monstrous ever booming and evolving Tech world of today. With the support of Salesforce service cloud, you are sure to keep the data secure and protected in the cloud databases. Artificial intelligence helps businesses associates access their data stored in Service Cloud in few minutes which otherwise can become a cumbersome task It learns and adapts. These acumen’s can be served back to the business to improved its procedures.


This clearly means that since Artificial Intelligence (AI)  marches towards the mainstream, there are innumerable ( lost count actually) organizations who with their probability to develop, progress is now advancing towards technology and embracing the innovative features – in other words, they have and want to take a step forward in the field of advancement. They are involving themselves and their wholesome resource into some kind of digitized advancement and training them various ways to participate, compete in the digitization segment of the world, In other words, “Artificial Intelligence (AI)powered by Salesforce world”  Result? Innovative products and facilities will be launched in the market and the ones which are there will be improved and advanced.


If we refer to any segment, be it salespersons, vendors or even salesperson in any trade, there is a static challenge, threat, and prospect. AI is a game modifier like any new technology. It prompts marketers to stay on top of their game and maintain keenness by providing not only eminence statistics but also eminence systems.


Overall Artificial Intelligence (AI) will remain to cause commotions same was as we experienced with the introduction of the Internet. What is required is a solid support such as Salesforce, who will strengthen the core and prepare for the change, a change which is evolving and trending.

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Benefits of building a Salesforce Centre of Excellence

When did this all start & how the idea of initiating centre of excellence came into existence? What are the benefits of building a Salesforce (COE)? What is it that one can expect from the Sales Implementation and consultancy services? We have in short answers to all the above -The idea of (SF-COE) is a brainstormed output and usually conceived at foundation level using Salesforce cloud with an objective to implement user-friendly opportunities and benefits. This is a new-born channelizing customer friendly practice with a key focal area supported by an aim to drive business which is “in the moment”. The initial idea of the building (SF-COE) was initiated and merged by renowned corporate houses, however, we at Salesforce implementation service designs customized setups with an installation and storage system that is seamless and user-friendly.


SalesForce is a step ahead as they have done their homework well and have succeeded in assembling together the systematic procedure and methodologies supervised by Salesforce consultation services and vetted by Salesforce certified consultants.


For all those who understands the benefits of merging or associating their business with Centre of Excellence- let me reiterate in a Para snap in other words a ground level understanding of the actual benefits you would yield building a Salesforce Centre of Excellence. At Salesforce we assist you to understand the various roles and responsibilities involved in the process irrespective of the size of the business one owns. Salesforce experts provide you with an integrated environment which focusses on both predictive and descriptive optimization and helps in developing a simple competency centre approach with an aim to progress and focus resources in a strategic and cohesive plan. Salesforce concepts have evolved using multiple implementations. It handles complete responsibility for the execution and portfolio governance, keeping a note of all the associated vendor management, priorities, infrastructure and overall competencies.


Salesforce guarantees Operational efficiency – which clearly reflects using adequate state support and use of information. Additional pertinent, precise &exact, steady, constant and well-timed suggestion. Adjustment of calculated and tactical information which directly impacts the performance of the organization and most important is the perfect execution of Cost, using state-of-the-art technologies and strategic obstacle management – SF(COE) uses the information to transform enterprise performance, and enhance production system, it also provides consultation services to its business units. One of the foremost concerns faced by all organization is data storage. Every large scale and mainstream business mount immense quantity of data which through Sales cloud feature seems to be heartrending from a tactic slogan to a conventional implementation and accomplishment stage. This has been made possible because “so-called” organization are experiencing rise in data volume each day, security threats and complexity in handling and storage, hence to improve collaboration and bridge gap between Commercial and technology, we at Salesforce help you build SF(COE) and run you through the ways to implement a systematic analytical course of business which later produces improved data management, its quality and above all result in a bulged bottom line GOP. On another note Governance is one the next turnkey component which constitutes a shared outline and an eminent role in helping the organization to understand the big picture and execute the process followed by Solutions which basically lends a platform to run new opportunities in building stronger solutions.


One can also experience increased adoption and use of Salesforce and Analytics in the lines of business in the SF (COE)environment. You can experience better data management, systematic reporting, and the whole -progression view. Gain positive endorsing alliance, logical and finest practices, these practices can systematically have their statistics and analytics managed as strategic properties – once can have Commercial and IT share ownership of the information environment. A core point for emerging and developing the analytical structure – you will also experience Cost savings from eliminating redundant functions. SF (COE) builds a framework which also provides a more cogent construction for evaluating and handling as to how management’s responsibilities fit with the board’s oversight responsibilities.

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Salesforce Role To Grow and Succeed to small & Medium Size Businesses

Over the years the scenario of low risk and high yield business profitability are highly associated with the cloud-based CRM solutions software service and Salesforce CRM consulting solutions worldwide – Internet enthusiast has created a special concept which accords complete resolution powered by feature-rich solution for marketing through Marketing Cloud, Sales & Service through Sales & Service Cloud platform, partner management, community management enhanced wave analytical consultancies and more wider options and channels .


What role does Salesforce play grow and succeed to small & medium size businesses? 


How does Salesforce Certified Consultancy benefit small –mid and large size businesses?


Applaud! We have taught the smooth and seamless Salesforce Cloud to resolute all our business necessities. The tough call you and your core-team take and the heavy attempt you have been putting to achieve sales target, retain sale cycles, build chain Salesforce has taken enough – enough of our precious hours. The harder we try to achieve our set targets, chances are we will give up due to stretched effort and the abridged productivity.


Well – the answer is simple and straight – Increase the bottom line of your Financial Statement, re-engage clients and patrons and keep the cycle of generating revenues rotating with of course – accelerated speed but maintain cautionary measures.This minimum risk (business solution) acts as a wizard since this drains resources on high value, low cost and focus on innovation. Salesforce Integration is a simple yet effective, systematic management which works on tailor-made solutions based on your requirement, provides a smooth platform which is compatible with your products, offers(x number) absolute free upgrades annually to keep you abreast with the latest updates and provides additional benefits that yields sophisticated integration of your Business, its growth, heightened safety and user-friendly accessibility.


What do we do then?

The option is to think smart.Won’t it be simpler to consider a truly professional approach yet use the simplified technology of Salesforce Implementation service? YES! Here you are thinking right! Accepting and incorporating Salesforce consultation service will result in a grid which will show an upward acceleration and help conduct hardcore selling and yield utilize maximum result and not waste time for cyclic and repetitive assignments.


Various studies suggest – Salesforce helps us function with a plain-speaking and straightforward approach in order to achieve a healthy bottom line with minimum variations when compared with the market trends. This helps us avoid the “Knock on again and again “mechanism and instead get work done efficiently in a set time frame.


Salesforce software is applicable for almost each defined sizes of businesses. No matter your organization accords few dozen products or delivers millions, Salesforce can tune in your sales target, and facilitate a higher yield both in the number of productivity and Sales initiatives.


Investing in Salesforce software, in the long run, will definitely do away with lengthy strategies and objectives and close door hundreds of hours of brainstorming and administrative hours. Small and mid-size companies will certainly reap the benefits faster compared to large size companies since they will be in a position to classify lean and strong leads and invest time accordingly in follow-ups and sharing new promotions or activities with the prospect lead.


The result will be quite astonishing compared to your labor-intensive effort. Moreover, the automated and analytical report generated using the smart technology at a click will help save time, energy, resource, and effort.


On other hands, these automated reports would help the sales resource to generate helpful insights on the marketing trends and effortlessly recognize and identify their target and create the objectives and related strategies to achieve this target.


What then? Want to know more on how you can accord a glitch-free, exceeding customer expectation experience with improved productivity – Simply Log on to our website  or simply reach us here at

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Gravity Infosolutions Expands Its Operations to USA

Gravity Infosolutions, a leading Salesforce Solutions Provider, today announced its plans to intensify its global system integration market. As a first step towards this endeavor, Gravity Infosolutions has registered its company in the United States of America, with plans to expand in the country gradually. With its new office in San Jose, California, Gravity Infosolutions will provide services, solutions in the areas of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, IoT Cloud, Community Cloud, Wave Analytics and Salesforce Einstein, to name a few.


Gravity Infosolutions along with the cutting-edge technology of Salesforce will cater to industries but not restricted to automotive, communications and media, financial services, healthcare, high-tech and manufacturing.


Gravity Infosolutions has developed a Salesforce Center of Excellence (CoE) in San Jose, California, to bring together best practices in program development, deployment and measurement and will be offering an array of benefits for its valued customers such as – better reuse of capabilities across programs, reduced speed of delivery, cost reduction or elimination through shared infrastructure and tools, cost saving through shared skill sets and disorganization for those just adopting search marketing or another marketing function that have no previous experience or basis to form their approach or Mr. Nagendra Singh, CEO, Gravity Infosolutions said, “We at Gravity Infosolutions are looking forward to simplifying business processes of organizations and being the force behind sales growth for our valued customers. We are humbled to start our operation in the USA and looking forward to expanding across geographies with our state-of-the-art solutions.”


Headquartered in India, Gravity Infosolutions will also be branching out to U.K. and Australia in the near future.


Salesforce and others are among the trademarks of, Inc.


About Gravity Infosolutions:

Gravity Infosolutions, Inc. is a Salesforce consulting company based in India & USA. Initiated in the year 2005, Gravity Infosolutions have assisted enterprises to transform their businesses by empowering with the technological advancements of cloud, analytics, and digital solutions. The Gravity Infosolutions team has provided digital solutions to many Fortune 500 and other companies and have worked in Automotive, Communications, Media, Financial Services, Healthcare, High-tech, Manufacturing, Public Sector, Retail, Real Estate, and Constructions sector to name a few.